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Sorting out your UK mobile SIM card

Using a landline for overseas calls can quickly become expensive and is pretty inconvenient. We advise using an international SIM card to catch up with friends or family. Every 1st Contact Relocation Package contains a SIM card, so you can stay in touch.


Pay as you go mobile services

This is the most widely used service, especially with newcomers to the UK. If you have purchased one of our 1st Contact packages, you would have received a SIM card in your welcome pack. Alternatively, you are able to purchase a SIM card after you arrive in the UK.

Credit can be purchased over the phone, online or at a number of stores. Rates for phone calls differ between peak and off-peak hours, with the former being more expensive.

Ask your service provider about their add-on packages, including SMS or text bundles, as these tend to be better value for money.

Contract mobile services

Once you open a bank account in the UK and build a credit rating, you will be able to take out a mobile phone contract.

A contract will allow you to select a service to suit your personal needs, with the bonus of a free mobile phone. You will have a direct debit set up against your bank account, which will be billed on a monthly basis. Consider setting a limit on your contract to avoid an unexpected bill at the end of the month.

Mobile SIM providers

Our 1st Contact packages include a UK mobile SIM card from your choice of one of the following providers. 


Lebara mobile

How Lebara keeps you connected:

  • Instant connections (Vodafone network)
  • No hidden charges or access codes
  • High-quality network
  • Free multilingual services
  • Cheap international calls

My Lebara account allows 1st Contact customers to:

  • View call and usage history
  • Set up auto top-up
  • Get exclusive access to special offers 


How EE keeps you connected:

  • Super fast, reliable connection wherever you go – EE network gives you the widest 4G coverage in the UK
  • Free EU roaming – use your minutes, texts and data across the EU at no extra cost
  • Wi-Fi calling – make calls, even when there’s no signal
  • UK and Ireland call centres

My EE account allows 1st Contact customers to:

  • Manage their account quickly and easily
  • See remaining call credit
  • Top-up online
02 logo


How O2 keeps you connected:

  • A faster, smarter, stronger network
  • Free EU Roaming – use your minutes, texts and data across the EU at no extra cost
  • Make calls over Wi-Fi – make calls and send texts over Wi-Fi using O2’s Tu Go app
  • Free O2 Wi-Fi hotspots across the UK
  • Get help from an O2 guru – you can speak to them in store or online

My O2 account allows 1st Contact customers to:

  • Manage your account 24/7 – check your bill, view your balance, add bolt-ons and more
  • Top-up online
three logo


How Three keeps you connected:

  • Network covers 98% of the UK population
  • Feel-at-home plan allows you to text and call the UK from abroad at no extra cost.  Available in 60 destinations
  • Pay-as-you-go SIM rates are the UK’s lowest

My Three account allows 1st Contact customers to:

  • View itemised bills
  • Find out about existing customer deals
  • Update personal details
  • Top-up online


How giffgaff keeps you connected:

  • Free EU roaming – use your data, minutes and texts in the EU at no extra cost
  • Choose a plan or top-up as you go
  • Free calls to giffgaff numbers with ‘goodybag’

My giffgaff account allows 1st Contact customers to:

  • Top-up online
  • Change your plan


How Vodafone keeps you connected:

  • Free EU roaming – use your data, minutes and texts in the EU at no extra cost
  • Get rewards every time you top up with Vodafone rewards
  • Highly-rated coverage – delivering 3G and 4G coverage to 98% of the UK population
  • Quick and easy set-up

My Vodafone account allows 1st Contact customers to:

  • Top-up online
  • Manage and change details
  • See recent bills
  • Check credit, minutes, texts and data

South Africa

Cape Town

Regent Square
Doncaster Road
Kenilworth 7708 +27 (0) 21 657 2120


25 Richefond Circle
Umhlanga 4320 +27 (0) 31 536 8843

United Kingdom


Castlewood House
77/91 New Oxford Street
WC1A 1DG +44 (0) 20 7759 7514


5-7 Selsdon Road
South Croydon
CR2 6PU +44 (0) 20 7759 7581



9 Yarra Street
South Yarra
VIC 3141 +613 (0) 8651 4500

Sable International is a trading name of 1st Contact Money Limited (company number 07070528), registered in England and Wales. We are authorised and regulated by the Financial Conduct Authority in the UK (FCA no. 517570), the Financial Services Conduct Authority in South Africa (1st Contact Money [PTY] Ltd - FSP no. 41900) and hold an Australian Financial Services License issued by ASIC to deal in foreign exchange (1st Contact Group - AFS License number 335 126).

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