Are you energetic, ambitious, assertive, customer focused and looking to develop your career? Our Cape Town Operations department is looking to add a Client Liaison to their team. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.
You’re perfect for this position if you:
- Have a national senior certificate or equivalent qualification
- Have excellent customer service skills (a people person who enjoys interacting with clients and going the extra mile)
- Have strong interpersonal and communication skills
- Are comfortable working under pressure and answering a high volume of inbound and outbound queries
- Excel in a highly dynamic and energetic environment
- Have sound computer skills (proficient in Microsoft as well as the ability to easily understand new systems and processes)
- Enjoy working as part of a team (you see the bigger picture and you’re willing to go above and beyond)
- Are willing to work UK hours
Your role and responsibilities:
Among other tasks, your main responsibilities will include:
- Being the first point of contact for clients interested in the 1st Contact services:
- 1st Contact Relocation UK and South Africa sales
- 1st Contact Relocation Portugal sales
- National Insurance number sales
- You will liaise with clients mostly via email, phone calls and online chat. You will need to qualify each client interested in our services and provide them with excellent customer service at each interaction
- Assist with all administrative tasks that are related to a client signing up for any of our services (this involves dealing with third parties)
- Cross-selling our other services to each of our clients and promoting our brand
- Assist our operations and customer service manager with training and reporting
- Adhoc assistance in other businesses
Would you like to apply?
Send us an email to firstname.lastname@example.org with your CV and one-page covering letter. Please note: If you haven’t heard from us within two weeks, you may consider your application unsuccessful.
About Sable International
Sable International offers innovative professional services to international citizens. We create tailor-made solutions to meet the accounting, wealth, financial, currency and nationality needs of our clients. We pride ourselves on providing solutions that suit our clients’ unique individual circumstances; our employees are key in achieving this goal.
The staff in our Cape Town, London and Melbourne offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.