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Frequently asked questions

What information will I need to give when I sign up?

In order to comply with anti-money laundering regulations, we require the following documentation:
  • A certified copy of your South African ID document or passport
  • Proof of address

How do I fund my account?

You can do this through an electronic transfer from your bank using your internet banking service.

Are there any additional or hidden charges?

No, our fee structure is transparent.

Contact our forex team

South Africa

Phone us: +27 (0) 21 657 2153

United Kingdom

South Africa

Regent Square
Doncaster Road
Kenilworth 7708
Cape Town
t: +27 (0) 21 657 2120

United Kingdom

Castlewood House
77/91 New Oxford Street
London
WC1A 1DG
t: +44 (0) 20 7759 7514

Australia

Suite 8.06
9 Yarra Street
South Yarra
Melbourne VIC 3141
t: +613 (0) 86 514 500

Hong Kong

Level 1102
The Lee Gardens
33 Hysan Avenue
Causeway Bay, Hong Kong
t: +852 3959 8681

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