Use an experienced broker to make your South African money transfers
Getting money into South Africa can be complex. You need to operate within exchange control regulations. Knowing how to best transfer money into South Africa requires expert knowledge and understanding.
We have years of industry experience, and three forex brokerages in South Africa alone. Our teams in Johannesburg, Cape Town, Durban, Melbourne and London facilitate over 140,000 transactions for 60,000 registered clients each year, so we know how to make the process of transferring money internationally as convenient and cost-effective as possible.
We will ensure that your transfers are quick and hassle-free, no matter where you are sending them from. With us you will always be compliant with South African Reserve Bank exchange control regulations.
Let us answer your questions about transferring money
You may have some questions about transferring your hard-earned money, and we understand. You are right to want to know more about our service before you choose to transfer with us.
Below are the answers to the questions we get asked most regularly.
If you still have questions after reading the FAQs below, you can contact our South African based team on +27 (0) 21 657 2133. If you’d rather keep things online, you can email email@example.com and we’ll help you out.
1. Once registered, how long does it take to activate my account?
As soon as we have received your compliance documents, your account will be activated within one working day.
If your remittance request exceeds R1 million, we will request a tax clearance certificate and PIN letter.
2. How long does a transfer take to be processed?
Once we have received all the necessary documentation associated with the transaction and your funds have cleared in our client account, we will quote you a rate for your transfer. The converted funds will be credited to your nominated overseas account within one to three working days.
3. What are the minimum and maximum amounts that can be transferred?
Our minimum transfer amount is R100,000 when you transfer money online with us. As a South African ID book holder, you are able to remit R1 million under your discretionary allowance and an additional R10 million per year with the aid of a foreign tax clearance certificate. .
If you are a South African non-resident (this means that you have never been issued with a South African ID book or ID number) there is no limit to the funds that you may remit from South Africa, provided that you can prove the source of the funds. Please contact us on firstname.lastname@example.org for more information.
There are certain benefits to sending larger amounts. To find out more about the benefits of sending larger amounts pop us an email, or give us a call, and tell us how much you’d like to send, and we’ll walk you through the currency conversion process.
4. What methods of payment can I use to transfer the funds to your account?
We accept internet banking payments. You will be supplied with a bank account in your own name to which you will transfer the funds. Proof of payment must be emailed to us, so we can allocate your funds for transfer.Get in touch
5. What happens when I use internet banking as my preferred payment method?
If you have chosen internet banking as your preferred payment method to transfer money abroad, you will need to complete two stages to effect a transfer. Firstly, you will need to upload your transfer instruction onto our website. This tells us the amount of money, destination to which and date on which you want the funds to be sent. After this, you will have to log in to your internet banking account and transfer the requested amount to the account we have opened for you, using your name and surname as the payment reference.
The appropriate details for your account will appear when you upload your transfer request on our website. We will also email you a confirmation of your account.
6. How can I be sure that my funds will be correctly allocated?
If you are using internet banking, it is imperative that you ensure that your funds will clear under your name and surname. Please notify us on email@example.com once you have made the payment. Following these guidelines will decrease the likelihood of a delay.
7. Are there any hidden charges or receiving bank charges?
Not at all. Our transfers carry a small swift fee of R250. When the funds clear in your recipient account the intermediary and receiving bank may charge a bank fee to depending on whom you bank with and this is generally £15, alternatively we charge R200 to ensure all potential receiving and intermediary charges are covered upfront.
8. What are the requirements of a registered Money Service Business?
The law requires us to monitor any unusual or suspicious transactions of any size taking place where we have reason to believe the money is derived from illegal activity. We will report any suspicious international money transfers to the authorities.
The law also requires us to keep full records of all transactions, together with copies of identification provided. We are unable to process any transaction where this information is withheld. Proof of address and proof of funds may be required in certain cases – please see our “know your customer” guidelines for more information.
9. How secure is the site?
Our site uses Secure Socket Layer (SSL) 128-bit encryption to protect your transaction details. This 128-bit encryption is the latest and strongest data encryption technique commercially available for securing information between you, our client, and our website. SSL works by encrypting/scrambling data from our website to your computer.
The data is encrypted on our web server and can only be decrypted/unscrambled by the person with the correct decrypt/unscramble key. You can visually verify our site’s use of SSL in two places: The "s" in "https" in the site’s web address and by the padlock on the left-hand side of the address bar.