Now hiring: Casework Support

Are you energetic, ambitious and looking to develop your career? Our Cape Town Visas department is looking to add a Casework Support member to their team. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.

You’re perfect for this position if you:

• Possess a degree or equivalent tertiary education (preferred)
• Have outstanding communication skills
• Are proactive and able to take initiative
• Have excellent attention to detail skills and are methodical in your approach to tasks
• Are comfortable working under pressure and answering a high volume of queries
• Are willing and able to upskill yourself in order to understand the service being offered to clients
• Are structured and organised with good time management skills
• Are a happy, quick and willing learner
• Are computer literate, particularly MS Excel, Word and Outlook

Your role and responsibilities:

Among other tasks, your main responsibilities will include:

• Managing and distributing inbound client communication
• Assisting with compiling of visa and passport registration forms
• Following up on visa and passport applications and ensuring clients are kept up to date and in a timely manner
• Managing courier bookings, tracking and reconfirming safe delivery of documents to various locations
• Managing system-generated workflows and client information via our CRM system
• Ensuring record-keeping and management of client folders (physical and electronic)
• Managing seminar bookings and communication

Please note: This position is based in our Cape Town offices in Kenilworth and is not a part-time or remote position.

Would you like to apply?

Send us an email to sajobs@sableinternational.com with your CV and one-page covering letter. Please note: If you haven’t heard from us within two weeks, you may consider your application unsuccessful.