Shipping from the UK to over 85 countries worldwide
Whether you’re shipping goods from the UK by sea, air or road, you can rely on Anglo to get your excess baggage to its destination safely and on time. You can also be sure that your shipment will comply with all customs rules and regulations of the destination country.
They’ll provide all necessary documents, information on potential delays and quarantine regulations as well as on duties and taxes.
Why choose Anglo Pacific to ship your goods?
Free delivery and collection within London's M25 area
If you’re located in London's M25 orbital motorway, Anglo provide free packing cartons and free collection. Their London delivery and collection service operates next day, Monday to Saturday.
British Association of Removers (BAR)
Anglo are a certified BAR overseas bonded member. You can rest assured that your goods will be delivered to their destination, even in the unlikely event that Anglo stop trading.
Located outside of London? Anglo can still help. They can deliver packing cartons and collect your excess baggage from all over the UK. If you’re based in Manchester, Edinburgh and Glasgow, you can get a free next-day delivery and collection service. If you’re located elsewhere in the UK, Anglo offer a courier service for a small fee.
Trusted, reliable, safe and secure
Anglo have over 25 years’ experience and have safely delivered over half a million consignments. Their certification with the BAR and accreditation from FIDI/FAIM – the respected global international removals trade body – means that your goods will get where they need to be.
Free cartons and packing materials
Anglo takes the hassle out of packing your belongings. Besides shipping cartons, they can also supply other packing materials, including packaging tape, bubble wrap and tissue paper - all at no charge. Not sure which boxes you need?
Their experienced team is on hand with expert advice.
If you'd prefer not to pack your own cartons, Anglo offers a professional packing service. Anglo will make sure your goods are packed securely, so you’re guaranteed that they reach their destination in one piece.
Frequently asked shipping questions
Everything you want to know about shipping your goods internationally, quickly and safely.
1. How do I arrange a quotation?
Fill in Anglo's online shipping quote for an estimate of your costs. You will receive a confirmation via email.
2. What method of shipment is right for me?
There are many considerations to take into account when selecting the most appropriate service for your needs. These include urgency of delivery, ultimate destination and budget, among others.
By sea: Anglo is one of the largest container operators in the UK, with frequent shipments to Australia, New Zealand, South Africa, North America and South East Asia. Should you choose to ship by sea, transit time will be between 8-12 weeks. Your belongings will share container space with other consignments bound for the same destination.
By air: Most airlines allow only one piece of carry-on cabin luggage and approximately 20kg of luggage in the cargo hold. As any traveller knows, exceeding this allowance can result in exorbitant extra baggage charges. Anglo offers an unaccompanied airfreight service as a cost-effective alternative. With this option, transit time is approximately 10-14 days. For smaller consignments, there is a fast courier service, which takes approximately 5-7 days door-to-door.
By road: Consignments bound for European destinations may be delivered by road trailer service, to your doorstep in Europe. Transit time is around 10-14 days.
3. How should I pack my goods?
Anglo offers an extensive range of export-strength cartons designed to withstand the rigours of transit.
They can also supply bubble wrap and tissue paper for packing fragile items, if requested.
You should ensure that breakables are placed in the centre of the box and packed tightly to prevent movement in transit. Heavy items such as books should be evenly distributed throughout your consignment to limit the risk of damage. Anglo advises against packing clothing in plastic bags, as condensation will occur.
Anglo can also provide a professional packing service, for a small extra cost, if requested.
4. What cartons do they offer?
Anglo offers an extensive range of robust cartons designed to withstand the rigours of international transit and will supply and deliver them free of charge throughout the UK on payment of a £50 deposit.
Their tea cartons or export cartons are recommended unless you have a specific requirement such as pictures, books, clothing or a bicycle.
Anglo recommends you order surplus to your initial requirement, as a return trip would incur a £20 delivery fee. There is no charge for unused cartons, which will be collected with your shipment. Please bear in mind that cartons and materials remain Anglo's property until shipment.
5. Do I have to use their cartons?
You may use your own boxes if you prefer, but please ensure that they are of export strength and suitably robust to withstand the rigours of international transit. Anglo can arrange casing for plasma TVs and other delicate or valuable items at the depot for a small extra charge. Please note that any package considered unsuitable for export will be repacked at their depot and will incur a £30 packing fee.
6. What sizes are the cartons?
Their cartons cater for most packing needs. Anglo can also construct plywood cases to your specific dimensions for the transportation of electrical and fragile items.
1.0 cu ft picture carton
32 x 22 x 3
81 x 56 x 8
2.0 cu ft book carton
19 x 14 x 13
48 x 37 x 32
3.0 cu ft export carton
19 x 17 x 16
48 x 44 x 41
5.0 cu ft tea carton
19 x 17 x 24
48 x 44 x 61
11.0 cu ft bike carton
60 x 10 x 31
152 x 25 x 79
4.0 cu ft flat screen TV 27”-42”
42 x 6 x 28
107 x 15 x 70
8.0 cu ft flat screen TV 42”-52”
52 x 8 x 34
132 x 20 x 87
Cartons are free, but it is recommended to order more than you think you’ll need, to avoid paying a delivery fee should you run out. You can also ship suitcases, bags, guitars, skis, surfboards, snowboards, bikes and more.
7. How do I get my boxes delivered and collected?
Anglo offers a free next-day delivery and collection service within Greater London. They require a £50 deposit prior to delivery, after which you may keep the cartons for as long as you wish.
Outside Greater London, they employ the services of a next-day national courier who will deliver and collect with 48 hours’ notice. A credit card deposit will be required prior to delivery.
Courier services are limited to what one man can lift from the kerbside. You should therefore limit your consignment to a maximum of five cubic feet or 30 kg per item.
Nationwide delivery/collection charges are as follows:
Please note: The baggage service is restricted to what one man can lift, please do not exceed 30 kg per item. A re-packing surcharge of £30 per item will apply if items are deemed not suitable for transit.
8. How do you calculate the shipping price?
9. What do the prices include?
Charges include nationwide delivery of robust export cartons and packing materials, one free collection in London, Manchester, Edinburgh or Glasgow, international shipment to arrival destination port/airport, destination port/airport handling charges, customs clearance and kerbside delivery to mainland residence (except airfreight to airport service).
Shipping charges are not subject to VAT unless your destination is within the EU, in which case VAT applies at the current rate.
10. What do the prices exclude?
Anglo's charges exclude destination import duties, taxes or other sums due to government departments, such as quarantine inspection, steam cleaning, fumigation and any resulting treatment fees. Please note that airfreight to airport excludes charges for destination customs clearance and delivery to residence. If required, this fee can be paid locally to their destination representative.
11. Is anything prohibited from excess baggage shipping?
Certain items cannot be accepted under general conditions of carriage and storage, for example: food, cash, bonds, jewellery, alcohol, explosives, flammable gases, liquids or solids, poisons and toxins, scuba tanks, gas cylinders and aerosol cans.
If you’re unsure about whether the items you’d like to include in your cartons are prohibited, speak to a consultant.
12. What cover is available?
Every precaution is taken to protect your possessions. Nevertheless, it’s recommended that you cover your goods for a sum equivalent to replacement value at their destination.
Anglo’s marine transit insurance covers all risks of loss or damage in transit and is available at a premium of 5% of the value you declare on your insurance proposal form. Alternatively, they can offer protection against total loss only, at a premium of 3.5% of the value you declare. Insurance premiums are subject to Insurance Premium Tax at the current rate.
Please note: Should you decline marine transit insurance, Anglo will rely upon their terms and conditions (clause 8) in the unforeseen event of loss or damage, however caused.
13. Is excess baggage storage available?
If you are en route, Anglo can arrange to store your goods and defer shipment to coincide with your estimated arrival date. Storage facilities are modern, customs approved, and security protected.
The first seven days of storage are free of charge, after which you will be charged £20 per item per month. Alternatively, destination representatives can arrange to store your goods upon arrival. Marine transit insurance may be extended to cover additional periods in store, at a rate of 0.5% + VAT of the declared value per month or part thereof.
14. What happens following shipment?
Once your goods are shipped, you will receive an automated shipping confirmation email with details of the vessel or airline, container identification number, estimated date of arrival at the destination port or airport and details of a local representative. Sea freight consignments can be monitored in transit via a shipment tracking system.
15. What happens at the destination?
When your consignment arrives at the destination port or airport, Anglo’s appointed agent will contact you to arrange customs and quarantine formalities. If you have selected the prepaid option, they will also arrange a suitable date for delivery to kerbside at your residence.
Each representative has been carefully selected for their local knowledge and the quality of their destination services. They will handle everything at your destination with care and attention to detail.
16. Can I track my shipment online?
Anglo’s online shipping tracking enables you to monitor your consignment in transit. To access the tracking portal, enter your invoice reference and the surname that appears on your shipping documentation.
17. What payment types are offered?
A non-refundable deposit of £50 prior to delivery of empty cartons is required. If you live in London, payment can be made directly to your driver. Cash and cheques, as well as debit and credit cards are all accepted. Please note: Payment via credit card is subject to a 2.5% surcharge.
If you live elsewhere, payment should be made by debit or credit card, or by cheque. Please do not pay the driver or send cash through the post.
18. What financial protection is available?
Anglo is a member of the British Association of Removers (BAR). In the unlikely event of failure of a member, BAR will appoint another member to complete your contract at no additional expense and with minimal delay.
Clients also benefit from Anglo’s participation in the International Movers Mutual Insurance (IMMI) advance payment guarantee scheme. IMMI is the only authentic bonding scheme of its kind offering total protection against insolvency.
19. Do they offer a money-back guarantee?
Sea freight customers will be entitled to a full refund of shipping charges in the unlikely event that overall transit from receipt of payment and completed documentation to arrival at destination port exceeds 12 weeks, subject only to force majeure or other circumstances beyond the company's control. Please note that shipping charges exclude customs formalities, delivery at destination and insurance.
20. Do I have to be present when my goods arrive?
As a general rule, most countries will require your presence to clear customs on arrival of your goods, although a few countries will permit you to nominate a representative to clear customs on your behalf. If you are en route, Anglo can arrange to store your goods and defer shipment to coincide with your estimated arrival date.