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Easy NINO: Terms and conditions

To ensure that the process of obtaining your NI number goes as smoothly as possible on our side and yours, you need to ensure that you adhere to the following terms and conditions.

  • I do not currently have a National Insurance (NI) number and wish to apply to be registered for one.
  • I have not successfully applied for a NI number and am not waiting to be notified of the outcome of a previous application for such a number.
  • I understand that in order for Sable International to begin the registration process with the Department for Works and Pensions, I will need to physically be present in the UK. 
  • I declare that the information given is correct and complete.
  • I understand that if I give information that is incorrect, action may be taken against me.
  • I understand that my personal information will be shared with the Department for Works and Pensions and their employees.
  • I agree to the Department for Work and Pensions (DWP) and HM Revenue & Customs (HMRC) contacting those persons or organisations detailed within this application form to confirm the details I have supplied in my application for an NI number.
  • If applicable, I also agree to the DWP and HMRC contacting the Department of Social and Family Affairs in the Republic of Ireland to confirm details held on their computer system.
  • The NI Number will normally be advised within six to eight weeks of the customer attending the NI interview or completing and returning the forms by post. While six to eight weeks is the standard turnaround time, delays caused by the DWP due to system faults and/or industrial action are beyond Sable International’s control and could delay my application.
  • I understand that I have to attend an evidence of identity interview at a local Job Centre set out by the Department for Works and Pensions.
  • If cancellation is requested after a DWP reference or serial number has been issued, I will be subject to a £10 administrative charge. All refunds are subject to managerial discretion.
  • I acknowledge and agree to pay Sable International to provide value added guidance, support and assistance related to obtaining an NI interview or forms. Booking the interview and/or requesting forms is provided free of charge by the DWP.
  • I acknowledge that this website and service are operated by Sable International and are in no way affiliated with, endorsed by or regulated by the DWP, JobCentrePlus or HMRC.
  • I understand that in certain cases, HMRC will issue a cheque covering overpaid emergency tax to recent NI number applicants. The cheque may be sent to Sable International; in which case, they will pay the emergency tax refund to me, less a processing fee. Should I not want Sable International to process my cheque, I must advise them by phone or email and they will return the cheque to HMRC. I will then need to submit a claim to HMRC for the refund.
  • There may be some circumstances (including, but not limited to, change of address and cases of non-delivered forms) when the DWP will need to speak directly to me because of the UK Data Protection Act 1988. In these cases, Sable International cannot call on my behalf and I will need to call the DWP.
  • I understand the importance of providing an address that will be valid from the time of application to at least eight weeks later. I acknowledge that a change of address transaction with the DWP may cause my application to be flagged as fraudulent and may cause delays and may result in me having to attend an interview in order to authenticate my address details. Sable International reserves the right to levy an administration charge for address changes.

South Africa

Cape Town

Regent Square
Doncaster Road
Kenilworth 7708 +27 (0) 21 657 2120

Durban

201 The Annex
Ridgeside Office Park
Umhlanga +27 (0) 31 536 8843

United Kingdom

London

Castlewood House
77/91 New Oxford Street
WC1A 1DG +44 (0) 20 7759 7514

Croydon

5-7 Selsdon Road
South Croydon
CR2 6PU +44 (0) 20 7759 7581

Australia

Melbourne

9 Yarra Street
South Yarra
VIC 3141 +613 (0) 8651 4500

Sable International is a trading name of 1st Contact Money Limited (company number 7070528) registered in England and Wales. Sable International is authorised and regulated by the Financial Conduct Authority in the UK (FCA no. 517570), the Financial Services Board in South Africa (FSP no. 41900) and holds an Australian Financial Services License issued by ASIC to deal in foreign exchange (AFS License number 335 126).

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